Terms and Conditions (Summary)
Scope creep will not be tolerated.
ISP, domain and hosting support only applicable if hosted with Impaxive Media otherwise a basic service fee will be applicable unless otherwise specified.
Any webpage, themes, plugins updates and management only supported if a retainer agreement has been discussed otherwise hourly rate of R550,00 will apply for any support.
Commencement of work will start when deposit and signed Service Level Agreement has been received.
Social Media Campaigns are available on monthly commitments.
Google Ads Campaigns are available on monthly commitments.
Cancellation requires calendar month notice.
Webpage will remain the property of Impaxive Media until final payment has been received (Monthly payments).
Username and password will only be given when final payment has been received.
No exceptions will be made.
Webpage Maintenance starts at R350.00 per month.
eCommerce online store maintenance will require a signup fee which is once-off and monthly retainers starts at R550.00 per month.
Commerce retainers requires and initial once-off signup fee of R750.00.
All maintenance packages are limited to agreed upon hours of work per month.
Once published, minor (text and images) changes will be allowed for 7 days, where after website is deemed as completed.
Late payments will not be tolerated and Impaxive Media reserves the right to take webpage offline until payment has been received.
Failure to do so will result in Impaxive Media handing the matter over for collection with costs thereof for the Clients Account.
Updated: 11 November 2019.